Coinbase CEO Brian Armstrong responded to a key milestone on prime US cryptocurrency exchanges. In a tweet, Armstrong revealed that Coinbase has obtained an A+ ranking from the Higher Enterprise Bureau (BBB), indicating substantial development in customer support.
In his X submit, Armstrong praised the corporate’s buyer expertise crew and highlighted its efforts to realize this milestone.
“The Coinbase buyer expertise crew labored arduous to enhance their scores and finally reached an A+ ranking at Higher Enterprise Bureau,” wrote Coinbase CEO. He added that enhancing the shopper expertise is necessary as Coinbase continues to deal with the rise within the monetary lives of its customers.
The client expertise crew at @coinbase has labored arduous to enhance their scores and finally reached an A+ ranking on the Higher Enterprise Bureau.
It continues to enhance right here as we handle a big a part of our folks’s monetary lives. Belongings you nonetheless have to do to enhance help…pic.twitter.com/na0qx9jyt3
– Brian Armstrong (@brian_armstrong) August 6, 2025
Coinbase CEO confirmed that there’s nonetheless quite a lot of work to enhance help, notably addressing bugs that clients attain out to within the first place, including, “If you might want to contact help, you have most likely gotten incorrect upstream someplace.”
This approval demonstrates Coinbase’s dedication to not solely reactive help but in addition to aggressive enhancements to forestall points earlier than they happen.
In latest developments, Coinbase launched built-in pockets instruments through the Developer Platform (CDP), making it simpler for builders to combine their wallets. This improvement has led to Coinbase rebranding its pockets as “all apps” after the Layer-2 community, as a base app.
Coinbase publicizes proposed personal providers
Coinbase has raised $2 billion from convertible bond gross sales and has joined many cryptocurrency-focused firms on this push.
Based on a latest announcement, the most important US crypto trade intends to make use of income to purchase again shares and trade unpaid money owed.
Coinbase’s convertible providing has raised $51.9 billion by way of US stock-related merchandise this 12 months following a latest surge in buying and selling.
Coinbase transactions are on sale in 2029 and 2032 with 0% coupons in two tranches. Bonds scheduled for 2029 are provided at a conversion premium of fifty% to 55%, whereas the 2032 seven-year tranche is marketed at a 30% to 35% premium.
